WE SHIP ALL ORDERS RECEIVED BY 3:00 pm CT THE SAME DAY. All orders are shipped FREE via USPS. Never installed item. Boxes may have slight damage shown in pictures. If you have ANY questions about this item or any item we have for sale please message us and we will do our best to respond in 24 hours or less! Thank you for viewing our listing. Please understand this item is an open box. We carefully check to ensure item is not damaged or missing any pieces. We are able to sell at very low prices with boxes being damaged. Free shipping to the US only. We do not accept returns, so please verify that this shower arm will suit your needs. The original box has wear, but the item is not damaged. In the rare event the item is defective upon installation or blemished in some way (unless previously stated in this description), we will discuss a refund or exchange. Please contact us immediately before filing a dispute. Contact us within 14 days if you have any issues that need addressed. As always, our goal is complete customer satisfaction. We offer international sales. Shipping will be added to the purchase price. Please contact us with the shipping address for a parcel quote. We can make arrangements with your carrier of choice but will default to USPS. hansgrohe 06476820 Raindance 16" Modern Rotating Shower Arm - Brushed Nickel With a range of models and styles, paired with the quality and design you expect from hansgrohe, dream bathrooms become a reality. Accessories by hansgrohe exude beautiful design with superior performance and durability. Pick your desired collection, then browse the entire product suite for complementary towel bars, soap dispensers, and more. German engineering ensures a lifetime of consistent and dependable operation. AIR INFUSION TECHNOLOGY: AirPower technology mixes water with air to make lighter and softer water droplets that pamper your skin