Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you. Kohler R28719-G-BN Prosecco Three-Function Handshower, 1.75 gpm - Brushed Nickel DockNetik magnetic docking system securely locks sprayhead into place when not in use Advanced spray engine provides three alternate experiences: full coverage, powerful massage and intense rinse Full coverage produces an encompassing spray ideal for everyday use Powerful massage spray is a focused stream that targets sore muscles, or use as a utility spray to rinse kids, pets, and your shower Intense rinse delivers a forceful spray ideal for thoroughly rinsing soap from hair Three buttons located on the handshower face allow for easy transition between sprays MasterClean sprayface features an easy-to-clean surface that withstands mineral buildup and maximizes spray performance 1.75 gpm (6.6 lpm) maximum flow rate at 80 psi (5.5 bar) Box includes: Handshower, magnetic docking system, 72" hose, sealant tape