Seller Community Forum

0 answers

0 votes

Does bonanza have another phone number? no one answers (206) 588-5849.

Does anyone have contact information for anyone at this putrid company? No one answers [phone number removed] and their ICANN registration only has [phone number removed] which is Domains by Proxy. I would dearly love to speak to whoever owns th...

asked about 12 hours ago

0 answers

0 votes

Why does Bonanza support no speaka da English?

I am trying to get someone at Bonanza to understand that this [URL removed] https://www.bonanza.com/site_help/general/live_support_chat ...is misleading, because it indicates that Bonanza currently has live chat when they do not. I have wri...

asked about 12 hours ago

3 answers

1 vote

Advertising levels for noobs

***Edited regarding the eBay advertising. It still makes little to no sense to me to pay the extra just to cross list to eBay. New seller recommendation if you are opening a [URL removed] There is no point selecting more than the 11% advertis...

asked 4 days ago

2 answers

0 votes

Where do you buy insurance when shipping expensive package over $100 hours of nothing

need help with shipping insurance,

asked 10 days ago

1 answers

1 vote

I no longer want my seller booth but they will not let me cancel my booth without uploading a current credit card. why would i do that?

Kel (Bonanza) Jun 10, 2025, 1:15?PM PDT Hi Crystal, Thank you for your email and so sorry to see you go. Before you cancel your account, you must first cancel your seller booth. Point your mouse over the "Account" link in the up...

asked 10 days ago

5 answers

4 votes

The incompetence I'm seeing from Bonanza support is staggering.

Last weekend I experienced an issue with Bonanza's postage-buying system, and I was unable to purchase labels. A serious issue, as I had customers waiting on items. So I sent an email to support, and instead got an answer to a completely differe...

asked 17 days ago

2 answers

1 vote

Removing credit card information

So I sent SUPPORT a [URL removed] How do I remove my Credit Card information from Bonanza as I can't seem to find anywhere to do this. I CAN find a place to ADD a CC but nowhere to remove one.. The response I got from someone named KEITH who di...

asked 17 days ago

1 answers

2 votes

$100 = $0.41

Happy F-Day everyone!! did you know bMarketplace is having a sale!!! yes, bMarketplace is running a sale for F-Day. we all love being dad's or being referred to as pops or Daddy-o... so to celebrate this glorious occasion you can enjoy the ...

asked 18 days ago

4 answers

3 votes

Why am i being charged $20 all of a sudden? i have not even sold anything lately. it is costing me more to list items on bonanza than the amount i sell.???

Twenty dollar charge out of not where...What the Heck!

asked 19 days ago

2 answers

3 votes

Just was billed for $11.95 with no sales for over 2 months

never had this kind of trouble selling on E-bay. I have had ) sales for over 2 months here on BONANZA. I was just billed $11.85 for LISTING FEES. I had 450 items listed but when I knew they where going to start charging for every listing over 50 I...

asked 19 days ago

2 answers

1 vote

Your charging us for listing freebies'

How can you charge for something we gave away it helps us and your site. I thought only items For Sale” status are charged the listing fee

asked 20 days ago

0 answers

0 votes

Is anyone else getting "shipping label purchase is not currently available"?

Made a sale, trying to buy postage for it, getting that error. Anyone else, or just me? Emailed Bonanza support but I guess they're off on weekends. I hope this isn't what I'm paying an annual membership for.

asked 21 days ago

3 answers

3 votes

24 hours until the new bill

time to see what happens when all sellers get their new billing statement. this should be interesting.. thoughts?

asked 22 days ago

1 answers

0 votes

New monthly fee - when does it drop, and how quickly will they debit your bank?

Still waiting to see the new monthly listing fee in my billing statements.. I'm very curious when they will drop every month, and whether we will have any time to utilize our token credits or other means of payment/credit before they auto-debit ou...

asked 22 days ago

2 answers

1 vote

Community poll: selling buyer's remorse

just a question for the Community here --> is it reasonable to prevent buyers from buying on Bonanza if the seller they want to buy from does not keep sufficient money in their bank account before the sale occurs to cover the Final Value fees? ...

asked 24 days ago

1 answers

2 votes

Booth on hold again, card declined and deleted again.

So apparently there is a new process where if you have FVF of over $100, or you have not had a sale in over 60 days, they will charge your card on file before they allow the buyer to buy from you. They've always charged when fees hit $100, but it...

asked 25 days ago

1 answers

0 votes

Want to leave seller feedback

I had a very bad experience with bonanza as a seller . how to leave feedback ?

asked 26 days ago

Unauthorized charge

1 answers

3 votes

Fail to renew credit card info

My booth has been put on hold. As Bonanza asked me,I have updated my credit card information. After doing this, my booth is still on hold. Apparently, the info I enter do not stay "registered". I have been told the matter has been passed on th...

asked about 1 month ago

2 answers

1 vote

"awaiting buyer identity verification success"

Bright yellow warning on top of a sale we got and I have never seen this. Do I not ship?

asked about 1 month ago

1 answers

0 votes

Visa / mc are developing artificial intelligence 'agents' to spend your money for you

Visa and Mastercard want to give artificial intelligence bots more control of Australians' bank cards, in a technological advancement they say could "revolutionize" shopping. The world's leading digital payment companies separately announced pl...

asked about 1 month ago