Seller Community Forum

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8 answers
1 vote
Suppressed category.
I am attempting to list items in the Collectible Casino Chip category. The system prevents me from doing that because the category is suppressed. I contacted bonanza staff 8 TIMES with NO response. Is any one else out there having this problem? Wh...

asked over 7 years ago


4 answers
0 votes
Paypal ship now malfunctioning?
Is any one having trouble with making a label at paypal through paypal.com/shipnow ? It brings up the area to make my label and then when I hit submit or what ever to figure postage once I put all the information on the form it just sits there and...

asked over 7 years ago


1 answers
0 votes
How do i get people to notice my page?
I just recently joined and I am very excited to start selling! I just don't know how to attract people to my page. I have just made a coupon but I can only send it to people who have seen my page and that's nobody! Any help or advice is greatly ap...

asked over 7 years ago


3 answers
0 votes
No response to my offer to buy. how long should i wait before my obligation ends?
No response to my offer to buy. How long should I wait before my obligation to complete my purchase ends?

asked over 7 years ago


1 answers
0 votes
Everytime i add an item with several colors the listing creates 5 or 6 extra
Am I doing something wrong? Every time I create a listing with color variations, the listing ends up having 5 or 6 of the same colors listed. I have to go in and delete all the extra colors listed. Is there a way to avoid this? TIA

asked over 7 years ago


1 answers
0 votes
I ordered a steelers jersey and never received. i have contacted bonanza and the seller mashew,without a response what can i do?
I did have an email that said the item was shipped on November 25.

asked over 7 years ago


1 answers
0 votes
I need to return an item
The seller tells me I have to fill out a form. Where would that be?

asked over 7 years ago


4 answers
0 votes
How do you know when you have an order?
I am new. Just joined tonight. I have sold before on Etsy and I am curious how one is notified they have a purchase.

asked over 7 years ago


2 answers
0 votes
Do i need to bump as other sites refer to it my site daily and how do i do that
I have 0 views and have been told it is because I do not bump or bring up my post on a daily basis. No one is seeing my booth or product. Please advise

asked over 7 years ago


1 answers
0 votes
Thoughts on bonanza webstore vs shopify and big commerce
Hi Folks, I have been planning on launching a standalone eCommerce webstore/site. I have done a fair amount of research in regards to turn key drag and drop eCommerce sites and had narrowed it down to either Shopify (leading contender) and Big...

asked over 7 years ago


3 answers
0 votes
Buyer wants to return
Buyer bought a pair of jeans. I have measurements in photos and stated in description, but she says they don't fit her right and wants to return. That's fine, but I offered free shipping with the initial sale. Does she pay return shipping AND my ...

asked over 7 years ago


1 answers
0 votes
Buyers send me a message saying that payments in mystore were in euros
Hello everyone, I sent a direct link to one of my products to 2 possible buyers and they both told me that the price requested when they were going to pay was in euros not in US dollars. So they did not place the order. I tried myself to cr...

asked over 7 years ago


2 answers
0 votes
New domain name
How can I buy a domain name from Bonanza? Will connection settings be automatic?

asked over 7 years ago


1 answers
0 votes
If a buyer asks a question, does bonanza automatically email me to send buyer an invoice?
--Buyer sends a question --I reply --I get message to send buyer an invoice I believe I have my settings so buyer can pay without me sending an invoice. The message looks like the sender is the buyer; but they don't need an invoice and I...

asked over 7 years ago


2 answers
0 votes
Do i have the right setting for buyer to pay without me sending an invoice?
"Copy me when invoices are sent to buyers" In my listings, I don't see a "buy it now" . Thanks.

asked over 7 years ago


0 answers
0 votes
Importing csv error: "the required column 'id' is missing"
I have written the id as "STSW0001" in CSV, but after I uploaded the file, I received an email noticing me the error "The required column 'id' is missing". What should I do?

asked over 7 years ago


0 answers
0 votes
Double charged for one item?
I made a purchase for $49.95 with "free shipping" and there are two charges for the same amount taken out of my bank?? I have asked the seller about this, they said they only see the one purchase. Well, I have the bank account, and there are tw...

asked over 7 years ago


1 answers
0 votes
Why am i getting charged $25 every few days?
I make a sale, they take the percentage out. Then there is a flat $25 fee. Cannot reach anyone, PLEASE HELP!!

asked over 7 years ago


2 answers
1 vote
Argh...i've been on bonanza almost 2 years and sales are almost nonexistant! any ideas?
I know many sellers ARE doing well and profiting from selling on the Bonanza platform...we're just not one of them yet. After retiring 10 years ago, I started an eBay store selling garden/nursery seeds and supplies as a hobby and it has since...

asked over 7 years ago


2 answers
0 votes
No response from seller
Hello, I'm new to this site. I purchased a couple of items from a seller. I have tried contacting them twice and have not gotten any response. The items are still not showing that they have been shipped. How do I go about getting this matter re...

asked over 7 years ago