Seller Community Forum

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1 answers
0 votes
What are the ramifications if you don't provide a telephone number in the seller settings basic info section?
I just noticed in the most recent blog that having a phone number in the seller settings basic info section authorizes Bonanza to give out your phone number. I thought the phone number was for Bonanza only, not for them to give out to buyers. So ...

asked over 7 years ago


1 answers
0 votes
Why is only 1 photo showing up in my listings?
Not sure when this started, but it's been a few months now that it was brought to my attention that my listings only had one photo. I don't think any of them should have less than 3 and many have 12.

asked over 7 years ago


1 answers
0 votes
Not seeing my sell items
I’m a newbie and trying to get going on here. I went through the add new items but I cant find them actually being on sale. I searched for them as a buyer and find nothing. What have I done wrong?

asked over 7 years ago


1 answers
0 votes
As a canadian seller, how do i change the item listing to canadian?
i try to list an item to sell for $5 canadian but when i preview it converts to $6.41 canadian. seems the $5 is american.. the shipping with listing an item is american as well. how do i switch all this over? if i list something for $5 canadian...

asked over 7 years ago


2 answers
0 votes
Must be in a category that isn't suppressed on bonanza?
Hi all I have a [URL removed] when i add an item it said that "Must be in a category that isn't suppressed on Bonanza" I do not know why, It never happened before. or Bonanza have suppressed category now? can anybody tell me about that Than...

asked over 7 years ago


2 answers
0 votes
Can you add feedback from a download as opposed to import?
I am not able to add my Ebay feedback from import. I do have it downloaded . Is there anyway to add it this way?

asked over 7 years ago


1 answers
0 votes
Can i link to more than 1 ebay account?
I have two seperate ebay accounts. I would like to add items from both to my bonanza booth. Is this possible??

asked over 7 years ago


1 answers
0 votes
Fairly new booth showing no views at all did i miss something in set up ?
I am reasonably new, Maybe 3 or 4 days with about 70 items available. I did sign up for Google shopping. I haven't had a single view. I am wondering if I have missed something in set up. I tried searching a particular item via my android and it on...

asked over 7 years ago


2 answers
0 votes
Is flat rate shipping faster?
Is USPS Flat Rate Shipping Faster than first class? I just realized that it may not be, so it's not an upgraded option. It's simply a shipping condition in which a wide range of products can be shipped in similar packaging for the same price. The...

asked over 7 years ago


2 answers
0 votes
How do i find details on order that has been shipped
Want to check shipping status on order#50430046

asked over 7 years ago


6 answers
0 votes
Why bonanza not using social media for advertising ?
my buyers comes only from google shopping, less then 1% of them comes directly from bonanza. why bonanza not using social media such as Facebook, Instagram .... to increase there present ?

asked over 7 years ago


1 answers
0 votes
Trying to import my items from ebay to bonanza,
followed all instructions, it's been 24 hours and it's still at 0 (zero) Nothing has been synced. What can be the problem?? I also tried adding a few items to my account and they are not showing up either, i did all the steps...can anyone help wi...

asked over 7 years ago


1 answers
0 votes
Where is the live chat help ?
i want to ask a quick question where is the live chat help

asked over 7 years ago


1 answers
0 votes
I am not able to list the products with variations
Hi there, I am a new seller and i am not bale to add variation in listings, i used the traits option and it did not show up anything why is it happening.....

asked over 7 years ago


1 answers
0 votes
Why is the tracking number not valid?
After I tried searching The tracking number I was given, I got a notice saying the number cannot be found. I would like to know why my product is being shipped domestically to HK not directly to Australia. The seller is very slow to respond to my ...

asked over 7 years ago


1 answers
0 votes
Why is my item not available to be listed as for sale?
I am new to Bonanza and have a question! I found that the system somehow put one of my items on reserve. I did NOT initiate this! When I followed instructions to place it back for sale, I got this [URL removed] "Just letting you know... This item ...

asked over 7 years ago


1 answers
0 votes
How to accept an offer
I gave an offer to a buyer which they approved but now i cant accept the offer because it says they have a different destination (i ship world wide and they are in the us) pls help

asked over 7 years ago


2 answers
0 votes
Trouble with shipping not populating the correct customer address info.....
Hello, Is there something going on with Bonanza's shipping portion of the site? There seems to be a serious glitch taking place. When I go to my sellers dashboard and click "manage all sales" I'm presented with all the orders including the on...

asked over 7 years ago


3 answers
0 votes
Why am i not getting any views?
I am/was at the highest level of advertising and I am getting maybe one or two views a day, if that many. I was getting more views when I was at the lower fees. Am I not doing something right?

asked over 7 years ago


1 answers
0 votes
Setting up quantity discounts
It would be a REAL asset to be able to add quantity discounts to our listings - to possibly attract wholesalers / distributors ... I personally would love such a source for our business ... Anyhow, will this be enabled sometimes in the future? Ho...

asked over 7 years ago