Seller Community Forum

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Where is it displayed in my booth? I went into booth settings and it's set at all sales final, but it says nothing on my listings.

asked about 9 years ago

2 answers

0 votes

Chat

I paid to become a Titan member so I could get one on one support. I try to chat and chat is never available. I've also sent numerous messages to Bonanza and they NEVER respond. Why am I paying for this is I don't receive the support I need? Any ...

asked about 9 years ago

1 answers

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Return policy on item imported from ebay

I'm new to Bonanza. I decided to import some Ebay items to Bonanza to see if they would sell. I sold something and I was surprised that I did considering that I had let my Ebay listings lapse. Anyway.. One of the items that I imported was list...

asked about 9 years ago

2 answers

2 votes

Q: is there a way to ....

...move listings with 1, 2 clicks from one booth to another? i.e. I want to move items *to my Discount-Rosenthal* booth from here and from BlueBoy - to get them 'going'. Or do I have to go through the entire listing process - from one booth to...

asked about 9 years ago

1 answers

0 votes

Selecting catagories in my ebay store for transfer to bonanza

Hi I am under the impression that when you upgrade to platinum pro member you could select the transfers from your ebay store. This is not happening and I was wondering what and where to go to do this? That is the only reason I went to platinum.

asked about 9 years ago

4 answers

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Why i m i getting charged 19% on 1 item sold

Sold 1 item $21.04 Charged 19% FVF $4.00 there was no shipping charge. I need a break down of what the 19% is?

asked about 9 years ago

1 answers

1 vote

Can i set different advertising rate for each and every listing?

It might be good to have multiple rate choices on each and every item, if this is possible. Compared to accepting best offers on ebay I think I would be more than willing to accept the higher 9% or possible 13% rates on items I've relisted more th...

asked about 9 years ago

2 answers

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Chat support for platinum pro members?

Does chat support work for Platinum Pro members? I have tried several times with no success.

asked about 9 years ago

10 answers

1 vote

Blocking new bonanza buyers

Is there any way to block buyers who have fewer than 10 purchases on Bonanza? I have had problems with two Bonanza buyers so far- both of them purchased an item from me the same day they joined Bonanza. AS a fairly new Bonanza seller who is lear...

asked about 9 years ago

1 answers

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Accidental refund but item is still showing up needing to be shipped

I accidentally refunded a buyer whose item still has not been shipped. I contacted the buyer and explained the error. The item is still showing up needing to be shipped although the refund has been applied. I asked the buyer to repurchase the i...

asked about 9 years ago

1 answers

0 votes

I funded my shipping fund, but i still get charged a processing fee on each label

Why is this?? This is costing my .39 for each label, plus the 9% fee, I am starting to wonder if this is worth it. More importantly, why cant Bonanza have a real customer support phone# ?? Why cant they answer my Question I submitted 3 da...

asked about 9 years ago

3 answers

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Why does bonanza send potential customers to amazon through the amazon review link?

I do not understand why Bonanza would have a link on booth items that sends a potential customer to Amazon. It just does not make good business sense in my opinion. If someone wants to check Amazon items they are perfect free to do it, but why in ...

asked about 9 years ago

3 answers

0 votes

"google shopping" economy 3.5% fee vs basic 9% fee?

Hi Is their a Difference between "booth setting" "google shopping" toggle ON or OFF, VS Advertise items "google shopping" 9% fee BASIC or 3.5% fee Economy? IS the booth setting "google shopping" ECONOMY which is defaulted to "yes" Free? and re...

asked about 9 years ago

6 answers

0 votes

Every time i pull up my booth it tells me i need to activate my listings. i have done this several times.

This makes me think that no one is seeing my booth if it tells me I need to activate it every time I visit it. It did take one item off that sold on eBay, but it's telling me that I have no visible items on Bonanza. How do I fix this? No point ...

asked about 9 years ago

4 answers

0 votes

Error code# 563 booth not active!

Anyone ever receive.this error when trying to look at their booth? All items are inactive now!

asked about 9 years ago

0 answers

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Turbo traffic?

I ordered turbo traffic and have only gotten according to the stats 13 views in 2 days. I don't get why so low, can anyone help?

asked about 9 years ago

2 answers

0 votes

How do i find the product key after purchase?

I just purchased windows 10 pro, however, I am having trouble locating the download for windows 10. When I go into the purchase menu, it only gives me the option to look at the product I've bought. I've been waiting quite a while for the product t...

asked about 9 years ago

1 answers

0 votes

Amazon sync

I have over 3000 items on Amazon and only 211 are in my booth. I have asked support about this on 2 different occasions but no response after 3 days. Do these people actually interact with us???

asked about 9 years ago

1 answers

0 votes

Batch edit still not working for over 5 weeks.

For over 5 weeks trying to make changes with the batch edit.It does not do the changes. Is anyone else having the same problem? Does anyone have a way to get batch edit to work.We are paying for a service that we are not receiving.

asked about 9 years ago

3 answers

0 votes

How do i select the right category if it's not on the drop-down list, but it exists?

I listed a gun cleaning cloth. Other products from the same manufacturer I see are listed in Sporting Goods > Hunting > Gun Smithing & Maintenance. I can't list in that category because it doesn't come up for me as an option on the list. Neithe...

asked about 9 years ago

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