Seller Community Forum

4 answers

0 votes

I am a new seller and i want to change the returns information on my settings.

i have sent a message to Bonanza support three times over the past six days about how to access my settings to change my return information. i have yet to receive a response. I am ready to list an item but am hesitant because of the lack of resp...

asked over 9 years ago

3 answers

0 votes

How to find archived orders

I just received an order I sent out to a customer, saying he/she moved and it can not be forwarded.His order was archived once it was sent out, I need to contact this person to ask what he/she wished to do with this, how can I locate my archived o...

asked over 9 years ago

2 answers

0 votes

Good morning bonanza chatters :)

Does anyone know where to activate to get started selling? Everything is in place and it says you must still activate to get started. Thanks for any input in this matter. Have a spectacular day!!

asked over 9 years ago

2 answers

0 votes

I am looking for the proceed button so that my items will go live. i cannot find it.

please help

asked over 9 years ago

2 answers

0 votes

How do i cancel a sale

I sold an item to a buyer in California who wanted it delivered by a certain date. I had no problem with that but...I live in Nebraska and we are in the midst of a snow storm. I emailed the buyer and we mutually agreed that I would cancel the sa...

asked over 9 years ago

3 answers

0 votes

For pro accounts, is the annual fee paid upfront?

Are Annual Pro Fees Due upfront? [URL removed]

asked over 9 years ago

3 answers

0 votes

My merchant sku option is missing!

Hi, I used to have the option to add my own Identification #s on the Merchant SKU section but the option is no longer there.. How do I get it back...?

asked over 9 years ago

3 answers

0 votes

Can i cancel order before it ships

Can I cancel order before it ships

asked over 9 years ago

2 answers

0 votes

Does bonanza charge fees to post or sale items in your booth?

I want to import my EBay number and items to my Bonanza booth, but I wanted to know if I will be charged fees if I sell items Thank you. Also, can my EBay feedback ratings follow me to Bonanza?

asked over 9 years ago

1 answers

0 votes

Why am i not able to find my transaction to bank

I use to click on couple of buttons and check my money in escrow or released to bank but i can`t find it now. How to find my sale which shows me the money in escrow or released to bank? Thank you

asked over 9 years ago

2 answers

0 votes

I was under the impression that my booth would stay synced to my ebay sales page.

I recently imported my items from eBay. I was under the impression that my booth would stay synced to my eBay sales page. I just sold an item in my booth that sold on my eBay page this morning. Does Bonanza remove items once they are sold on an...

asked over 9 years ago

3 answers

0 votes

Using free bonanza pro pack

Hello I want take free bonanza gold pack but i can stop use it after month.I can just try gold pack for free 1 month??

asked over 9 years ago

3 answers

0 votes

Item traits and choose us shipping option

Every time I go to add a new item to my booth I get a pop up that says scroll up and choose US shipping option and add some item traits. I have a US shipping option checked. And how do I add more traits when there is none. What am I missing her...

asked over 9 years ago

4 answers

0 votes

Google shopping suspend

Hello everyone recently got email state that our merchant google sopping has been suspend till we resolved issue about the shipping we update shipping charges on the merchant while google shopping feed still using old shipping charges go...

asked over 9 years ago

2 answers

1 vote

Batch editor....continuing problems!

Why in the world can't I get this batch editor to work...it tells my all my items have been updated, when nothing at all has been updated, or it tells me nothing has been changed by that upate. I'm being VERY EXACT with my text copying/pasting. I ...

asked over 9 years ago

4 answers

0 votes

Am i super confused on how to earn tokens? yes

Each day I sign in to collect my big 10 tokens, BUT my collected amount never seems to go up. I'm stuck at 70. When I go to the rewards page, it shows that I have 70 tokens. I hit the COLLECT button to get the daily 10, and my balance stays at 70....

asked over 9 years ago

1 answers

0 votes

Why does the download button bring me to the homepage?

When I use the background burner feature and I am finished I click "download png" and all it does is reeatedly bring me to the home page! I've even tried going into the image library and download from there and it does the same thing. What am I do...

asked over 9 years ago

3 answers

0 votes

How do i change selling currency from us to cdn?

I tried to pop up link at the bottom of my booth but it wont go high enough. Thanks for the help Ben Hello and thanks for your answer but that's not it. The window you are and i'm talking about, only 2/3 of it appears on my screen, the ...

asked over 9 years ago

3 answers

0 votes

How do i fix missing fields/ make my items available for sale?

Bonanza is showing i have 20702 items in my booth with missing fields, so i am trying to use the batch editor to fix this. Apparently my items category isn't specified, at first when I tried using the batch editor an error would come up each time....

asked over 9 years ago

4 answers

0 votes

I'm confused about this first class shipping price increase

I have a 3.8 oz item. USPS site states it's $2.74. I'm seeing $2.60 on other people's listings for the same exact item. The $2.60 is for Commercial First Class. The $2.74 is for Retail. Retail would be for just residents and probably me, w...

asked over 9 years ago

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