A Space-Saving Shoe Shelf For The Entryway, Closet, Garage, Bedroom, And Product Details LARGE CAPACITY: The Kisture 9-tier closet shoe rack organizer (31.9'' L x 11.8'' W x 55.1'' H) with its 6.7'' tier space can house 36-45 pairs of shoes of all styles. Its 11.8'' depth accommodates even shoes up to US size 12! This tall shoe rack includes a hook rack that provides extra space for bags, keys, and other accessories. STURDY AND STABLE: This high-quality shoes organizer for closet features rust-proof metal tubes and an ultra-sturdy reinforced plastic frame that prevents wobbling or collapsing with a full load of shoes. Non-woven fabric tiers gently cradle heels and prevent dents while stopping dust from upper tiers from falling down. EASY TO ASSEMBLE: Kisture metal shoe rack comes with a detailed instruction manual and installation video. It is easy to assemble without extra tools. Attached are gloves and a hammer as optional tools to protect your hands during installation. VERSATILE AND CUSTOMIZABLE: Kisture 9-tier shoe rack for entryway boasts a modular design so you can freely assemble and disassemble it to suit your needs. Detachable tiers allow you to split this free-standing shoe rack into 4- and 5-tier racks or remove divider bars to stow boots. Use it as a compact shoe cabinet, separate multimedia storage, or however, you wish! QUALITY-SERVICE: Kitsure always stands firmly behind our customers. Contact us right away about any missing or damaged parts or assembly issues and we will resolve them promptly. For any other questions, feel free to contact our after-sales service team. We strive to serve you wholeheartedly. Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.