I’m very proud of my 100% positive rating, so my priority is that you, my customer, is satisfied. I know that trust must be earned, so please give me the opportunity to solve any issue that may occur. Any purchase returned within 30 days, and in the same condition as received, will be refunded. No questions asked. Shipping costs, however, will not be refunded. I’m sorry that shipping can be so costly and I do try to keep this cost down. I know how disappointing it can be to receive damaged items, so I will pay any costs (not covered by insurance) on goods damaged during shipping.