Please thoroughly inspect your order upon arrival. If any item is not as expected please contact us ASAP to facilitate a return or an otherwise acceptable resolution to your satisfaction. Please remember that return shipping is FREE during the 30 day return window. We do appreciate your business and strive to make your experience as positive as it can be. Shipped with USPS Priority Mail. It powers on, I can't get it to print anything. Something wrong with Feeding the paper. Being sold as-is.