ReplacementRadios, one of the largest factory audio/video websites, has branched out!! If you?ve been to our site, you know we have a HUGE selection of OEM radios and compatible accessories. Now we?re offering a few select products here too. Same great ReplacementRadios quality.....in a new location. SUMMARY Original Equipment (OEM) GM radio Brand new in the GM box Opened only for pictures and warranty seals Built in 6 disc changer Plays standard audio format CDs and CDRs Plays MP3 audio format CDRs Compatible with or without steering wheel controls Compatible with or without OnStar XM capable Requires tuner and antenna - not included Intended for exact replacement only Includes only what you see in our pictures They're of the actual unit GM part number 20766794 Match this part number to yours!!! Perfect condition 6 month warranty Returns are not accepted Warranty exchanges are different from returns APPLICATIONS This radio was offered as an option in the following vehicles. But that doesn't mean it fits EVERY vehicle that happens to be on the list. Check your part number and make sure it matches!! They made different versions for different years and equipment options. The Compatibility and Application Lists are just a starting point and should not trump the obvious need for common sense and basic research. Part number DOES matter! Chevy Equinox: 2009 ADDITIONAL INFO Will it need programmed? This radio is designed to work in conjunction with your car's computer. Consequently, you may need your dealer to program the computer after the radio is installed in your car. Since it is new you will probably have a significant level of functionality without the programming but there might be features that don't work right until the programming is performed. Examples could be button back-lighting, steering wheel controls, sound level, etc. If you install it and find you either don't have any issues or can live with the few small ones you do have, great, but please plan on having the programming performed so the only possible surprises are good ones. As noted above, there are no returns accepted on this item. Once it's connected to your wiring harness, it picks up your VIN. That means it will lock if it's put in any other vehicle. (It doesn't usually lock like this for you because there's no VIN in memory when it's new.) For example, let's say you don't follow our advice and check your part number or you don't make sure your vehicle is on the application list or it doesn't solve your problem with sound output on your speaker(s). (A common report and replacing the radio almost never solves it.) Once installed, it stores your VIN in memory and has mounting marks on the brackets. If you were to return it, we'd be sitting on a radio that used to be new but can no longer be sold as such. We sell radios like that (new take-outs) for significantly less money because the customer is now required to pay a dealer for programming. The radio is guaranteed to display LOC on the read-out and do nothing for them until the programming is performed. We have no desire to get in a messy situation where we have to withhold an unknown portion of your refund to account for changes in condition after we get it back here and evaluate it. It's easier to say "returns are not accepted." No, we do not make exceptions to this policy. Unfortunately it's just the way it is. Please understand we are not GM or Delco and we aren't affiliated with them in any way. (One reason our prices are so much cheaper.) So we are not responsible for the functional state of your audio system. While we feel bad for your predicament, it's not right to ask us to accept a return for something that has changed in value because of changes in condition. If you're having problems and this radio doesn't solve it, your dealer may have to help you figure out a solution. If they were the ones who told you to get a radio, perhaps they will buy the radio from you... Warranty Policy: A warranty exchange is different from a return. If you have a defect within the warranty period (which shouldn't happen with a new radio), we offer replacement with the same part number only. No upgrades, downgrades, credits, refunds, etc. This radio is intended for exact replacement only. (Say, yours was stolen or is defective.) Please don't take a chance on this radio without checking your part number, thinking you can send it back if it doesn't work for you. That's not a warranty claim. Shipping Policy: We ship fast. We provide tracking. (It is uploaded into the system.) We protect the item very well.