This Cisco CP-8841 UC Phone series VoIP 5-Line PoE Gigabit IP Phone is guaranteed to be in good working and physical condition. Phone was tested with the following notes from our testing technician: Phone was powered on using our in house/office 48VDC power supply as well using a PoE. Phone connected to our in house switch and assigned an IP Address with no issues. All the buttons are responsive the display is bright. The handset, speaker and microphone and the phone speaker are in good working condition Includes: 1x Cisco CP-8841 UC Phone series VoIP 5-Line PoE Gigabit IP Phone 1x Handset Does Not Include: Power Adapter, Stand or Manual. Anything else not listed or pictured above Serials: FCH20138PMT. *PLEASE LOOK AT ALL PICTURES THEY ARE AN IMPORTANT PART OF MY DESCRIPTION! ?? *Shipping: All Orders are Processed Shipped Monday- Friday. Exclude: Holiday of USPS * Any questions: Please send me a message To resolve any issues after purchase: Please Message Me. I am easy to work with and appreciate your business. THANK YOU FOR STOPPING BY; LINDA