There were not at this estate auction any family members to tell us things like "Oh, Dad was going to fix that and use it on his boat" kind of thing. Someone had rented a retail storefront and looks to have intended to open an electronics sales-and-repair shop when they passed away. This security control panel was never used anywhere, the knock-out things for installing the connections are still there but a small plastic bag of connecting wires was opened. Also there is only one key and you would expect there to have been at least two. I think it possible it was intended to be installed in the storefront by the owner himself. It may be that he was partially through the process. What you see is what you get. The paperwork was printed from the internet and does not include schematics or assembly instructions. This item although never used is being sold AS-IS because we cannot possibly test or guarantee the specifics. Neither do we expect to get anywhere near retail so we suggest you take a look and consider the chance of significant savings here. Ideal for someone in the trade who installs or works with such systems on a regular basis. Shipping by the most advantageous method either USPS or UPS, depends on where you live. May be picked up in person in balmy Boykins, Virginia for no surcharge.