Hello Kitty 40oz Insulated Stainless Steel Tumbler With Handle And Straw. Shipped with USPS Ground Advantage. Product Description: This item is in good overall condition. Please view the images that are provided in the listing to get an accurate feel for the condition of the item. Returns: We pride ourselves on providing high quality items and delivering high quality services. All of our products are tested, and quality checked, unless labeled otherwise, therefore we DO NOT ACCEPT RETURNS. By purchasing or committing to buy an item you agree to the terms of the listing, which should be read in full detail before purchase, and cannot request a refund. If an unnecessary return request is made, we will unfortunately have to get involved and it may result in penalties against your account. Broken Items: If the item you received appears to be damaged in transit, please message us at our account help center and our shipment team will help you with your needs. Please communicate in detail what the exact issues are with the item you received and provide pictures if necessary. We ask that you communicate with us before opening a kind of return or damage request as we will be able to better direct you to the help you need. Defects: We make sure you are receiving a high-quality item in the same working order as advertised. If you receive and item that has a defect that was not mentioned or shown in the item?s listing then you will need to contact our help team by messaging our account. Please communicate in detail what the exact issues are with the item you received and provide pictures if necessary. Payment: Payment is required immediately at purchase.'s policies allow for the seller to have the authority on the order and require payment in this time frame. We have the authorization to cancel the order if payment has not been processed 24 hours from the purchase. Cancellations: Buyer is given 24 hours to make payment to their purchase, if arrangements have not been made and the buyer has not communicated with me after said deadline, then we have the right to cancel said order and the item will be relisted. Items that are not picked up or are sent back to the senders address are subject to restocking fees with variable percentages based on timeliness and the order itself. If you purchase an item and no longer want it before the item has been shipped, please communicate that via the messages, these cancellations are also subject to restock fees.