WE SHIP ALL ORDERS RECEIVED BY 3:00 pm CT THE SAME DAY. All orders are shipped FREE via USPS. Never installed item. Boxes may have slight damage shown in pictures. If you have ANY questions about this item or any item we have for sale please message us and we will do our best to respond in 24 hours or less! Thank you for viewing our listing. Please understand this item is an open box. We carefully check to ensure item is not damaged or missing any pieces. We are able to sell at very low prices with boxes being damaged. Free shipping to the US only. We do not accept returns, so please verify that this shower head will suit your needs. The original box has wear, but the item is not damaged. In the rare event the item is defective upon installation or blemished in some way (unless previously stated in this description), we will discuss a refund or exchange. Please contact us immediately before filing a dispute. Contact us within 14 days if you have any issues that need addressed. As always, our goal is complete customer satisfaction. We offer international sales. Shipping will be added to the purchase price. Please contact us with the shipping address for a parcel quote. We can make arrangements with your carrier of choice but will default to USPS. Kohler 72416-BN Awaken G90 Single-Function 1.5 GPM Shower Head - Brushed Nickel Single Function Shower Head With Katalyst Technology: Showerhead with an optimized 5-1/2" sprayface and 66 nozzles that minimize wasteful overspray and increase performance; shower head high pressure spray has a flow that is ideal for everyday use, 2.5 GPM (9.5 lpm) max flow rate, Polished Chrome Easy to Use, Easy to Clean: Kohler Katalyst shower head infuses water with air, creating bigger drops for a more powerful spray; features a finish that resists corrosion and tarnishing, and a MasterClean sprayface that is easy to cleanse, helping prevent mineral buildup Easy to Install Shower Head: Upgrade your shower system with this single function shower faucet that easily attaches to a 1/2" NPT connection Additional Hardware and Equipment Needed: Shower head does not include shower arm and flange or a shower trim kit, which are sold separately; choose accessories and showering components from the Forte collection for a coordinated shower faucet set ASME and DOE Shower Heads: Kohler shower heads meet the DOE Energy Policy Act 1992 and ASME A112.18.1/CSA B125.1 criteria