This item will not have the original packaging. We have it packaged well and ready for shipping! Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you Kohler 72575-CP Artifacts Hotelier Towel Rack - Polished Chrome Create a look all your own with the Artifacts collection. Timeless and classic in its inspiration, Artifacts allows you to coordinate faucets, accessories, showering and finishes to express your personal style. This hotelier combines quality craftsmanship with a vintage artisan design to lend character and authenticity to your space. The upper shelf accommodates a stack of plush towels, while the lower bar is convenient for hanging towels or washcloths. Provides additional storage in bathroom space Premium metal construction for durability Kohler finishes resist corrosion and tarnish Coordinates with other products in the Artifacts collection Tools and installation template included