MATRIX Biolage Colorlast Shampoo Conditioner Size: 13.5 Oz (Each) Brand New 100% Satisfaction Guarantee. If for any reason you not satisfied with our product, you may return any un-opened merchandise (except Skincare, and Makeup items due to health reasons ) in its original condition, including original packaging and packing slip within 7 days of receipt and you will receive a refund less shipping charges. 15% restocking fee will apply. Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. *********************************************** Payment must be received within seven (7) days of auction close. Unpaid auction wins will be forfeited after seven (7) days and a Non-Payer report will be filed with to recover the closing fees of the auction. If you wish to combine multiple auctions for shipping, please make sure the closing dates from the first auction to the last auction are within seven (7) days Sellers are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods. ******************************************************************************************* PLEASE CONTACT ME FIRST IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE. I WILL BE HAPPY TO SOLVE ANY PROBLEM. CUSTOMER SATISFACTION IS MY NUMBER ONE PRIORITY. ************************************** PLEASE GIVE US THE OPPORTUNITY TO SERVE YOU !!!