We offer up to a full refund within 30 days. In some cases an item might require a return shipping fee depending on the particular item or return reason. We can not accept returns on opened personal care items, beauty products, etc. where hygiene is important. If there is a problem with the product we will handle it. We will take care of you if any problem arises and do our best to make your shopping experience with us a happy one. If a return has had obvious damage or wear it might require a restocking fee or other partial refund if it was not damaged in shipping.