Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you. National Brand 15984181 Trio 3/4" 2-Way Diverter Rough In Valve with Shared Function Elegant design: German design and engineering delivers consistent performance for all of your bath needs Built to last: Brass internal components compliment a polymer trim plate for a surface that is resistant to dents, chemical corrosion, and mineral accumulation Compatibilty: This rough-in valve is compatible with National Brand and AXOR Trio/Quattro diverter trims such as Part No. 10932xxx. Please check your installation needs before purchasing. Pieces included: This product includes the rough and mounting hardware Installation notes: National Brand recommends a licensed plumber install this product