New Includes a Pandora box or bag depending on item. Pandora Cleaning cloth, Pandora tags and accessories. As always we we love to send gifts because there's nothing better than a random smile for no reason in the middle of the day. So you can always expect sterling silver gifts from us, and I hope a smile too!If you have any issues at all please ? contact me right away! I strive to please my customers above all. I will always try my best to make it your most pleasant purchase! ?