The Product Is An Agptek External Usb 2.0 3 In 1 Data Fax Voice Dial Up Usb Fax Product Details You can fax the documents in your computer without an expensive fax machine. What you need is just a connected telephone line. The documents received via fax are kept in the fax widget and you can just print the one you need. Feature: How to Use: 1. Install the drive in your computer operating system. There are different types of drive for compatible systems in the CD disk. 2. Make sure the fax function is available in your operating system. The fax widget is included in Win7 and Win Vista. When you are using Win XP or a lower version, it¡s necessary to install the fax widget with a Windows system disk. 3. You need a connected telephone line. Please contact with your telecommunication services supplier for fee rate. 4. If you are confused by the usage, please feel free to contact with our staff. Package Include: 56K data/fax modem with USB interface, compliant with V.90, and V.42/V.42bis/MNP5 protocols and V.17, V.29, and V.27ter Group 3 fax protocol. Support Auto-Dial, Tone and pulse dialing, Auto answer, Auto retrain. Support Windows 98SE/2000/ME/XP/Vista/Win 7. Support Caller ID and distinctive ring detect, Auto format/speed sensing, Data/Fax/Voice call discrimination, Single configuration profile stored in host, call forward/fallback. 2 RJ11 Ports, you can set your telephone, fax system. Up to 56K data download, 48K data upload, and 14.4K fax communication.Provide Quick Connect and Modem-on-Hold features. Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.