Turtle Pillow Pets Plush - Large (Green) Please See All Pictures! Please be sure to take a closer look at the size of the item ,Because of the measuring technique , there may be 1-2 centimeters of error. Please contact us before you leave a "Negative or Neutral Feedback" if you find any quality problems after receiving the item. Shipping Costs: We ship this item within 1 day. In the USA shipping will be taking 2 - 8 business days. Refund or Exchange: All return require Carry Supply pre-authorization, must be made within 14 days of receive, in original condition with packaging (New and Unused), and subject to 30% restocking charge. Exchange or refund. We shall not be liable for any merchandise defects, spoilage of products, loss of sales, or consequential damages.