Thank you for visiting! All orders are shipped for FREE within the United States. For international sales, shipping costs will be added to the purchase price. Please contact us with your shipping address for a parcel quote. Orders before 2PM CST will be shipped the same day. Our items have never been installed and are sold as open-box products, unless otherwise noted. While the boxes may have slight damage, as shown in the pictures, the items themselves are carefully inspected to ensure they are not damaged or missing any pieces. We accept returns on items that have not been installed or damaged within 14 days of your purchase. In the rare event that an item is defective upon installation or has any blemishes not previously stated in the description, we will discuss a refund or exchange. Please, reach out if you have any issues that need to be addressed. Our goal is to achieve complete customer satisfaction. We appreciate you viewing this listing and look forward to serving you. hansgrohe 27393671 Raindance E Ceiling Mount Shower Arm - Matte Black Water unites with air to awaken your senses. Most of the oversized showerheads and handshowers of Raindance deliver air-infused droplets that expand in size and become softer, giving you a shower as refreshing as a summer rain. Raindance promises a shower for everyone with different shapes, sizes, and spray modes - so you feel clean and rejuvenated. Raindance promises a shower for everyone with different shapes, sizes, and spray modes - so you feel clean and rejuvenated. Brass construction: Solid build and secure mounting Classic style: Timeless brushed nickel fits particularly well for transitional architecture Flexible configuration: Multiple pipes may be connected to create a longer shower arm Installation notes: Hansgrohe recommends a licensed plumber install this product