Seller Community Forum

1 answers

0 votes

Ok I am sending this message because I never got a response back since I registered my domain name with Bonanza which I didn't know at the time you could buy your own name is it really locked in for 60 days and can't be changed to a new name til t...

asked over 7 years ago

2 answers

0 votes

Ebay / bonanza / seller cloud

I have successfully migrated over 2500 skus from eBay to bonanza .However the problem is that seller cloud can not fully connect with seller cloud because bonanza is not pulling all the information it should from eBay ...such as : - Sku - proper...

asked over 7 years ago

2 answers

1 vote

If i previously printed label, but now the sale is complete. i want to add the tracking number after the fact. how do i do that?

The sale is closed, and there is a reminder that says "Don't forget tracking number" But there is no link nor directions on how to do that

asked over 7 years ago

0 answers

0 votes

Is import from inventory file down ?

I have 25k listing ready to update use import from inventory file .But these days i can't import .I tried some times Re-submitting my import.It is still show me zero and import in progress.Last time i was wait over 24hrs it's never success.I don't...

asked over 7 years ago

4 answers

0 votes

No response

Hi i ordered a phone from a booth for deliver to uk from the us. The seller is not responding to messages. I ordered on 1 Mar and it was marked as dispatched on the 2 Mar. I appreciate a delivery of this type takes time but I'm concerned as seller...

asked over 7 years ago

1 answers

0 votes

What am i doing wrong importing my csv ?

I have spent 3 days trying to get my items uploaded. I finally thought I had it. It said import in progress but after 4 hours with nothing happening. I tried again with same results. It is feeling like a big waste of time. Please help I am so frus...

asked over 7 years ago

1 answers

0 votes

Messaging a seller: what do you consider an acceptable length of time to wait for a seller to answer you back?

Sellers' listing says obo.

asked over 7 years ago

2 answers

0 votes

Webstore booth questions

Can someone please explain this. I have a Bonanza booth it works. I just opened a web store called. wwwlteen-stars-forever.com It is finally showing up but when I type in teen stars forever in google nothing shows up so I need to pay for the adve...

asked over 7 years ago

3 answers

0 votes

Another seller's 4 stars rating on my listing

How does another seller's 4 star rating get on MY listing?? I am absolutely shocked that I stumbled upon this while editing listings. And right there front and center too :( If you click on the 4 star rating she actually got a 1 star. https:...

asked over 7 years ago

5 answers

0 votes

Its membership worthy?

hello, We did open our we site last week and so far nothing at all. Even the viewers are really small. To be honest I was expecting much more because first our product its very good and sell able, and because in Etsy for example we have thousan...

asked over 7 years ago

1 answers

1 vote

Ebay listing through bonanza or direct???

If I list on Ebay through Bonanza I have to selct 13% commission. What is the advantage of doing it through Bonanza over listing direct to Ebay and paying Bonanza the normal 9% commission on my webstore items. Can anyone clarify. Thank you.

asked over 7 years ago

3 answers

0 votes

Webstore question

I was just looking around the webstore info and looked how to set it up and they charge my 25.00 and I never clicked submit. I wanted to charge the card it was under too. Plus change it to the yearly charge how do I change this. I also put in my d...

asked over 7 years ago

2 answers

0 votes

Why do my items keep reverting to a price of $1.00 ???

I enter a price and save the listing, but when I view the item in my booth it reflects a price of $1.00 ! Then I edit the item and the price has indeed been changed to $1.00 ... it is driving me crazy .

asked over 7 years ago

0 answers

1 vote

Other Customer Payment Options

Does Bonanza have plans to add other payment options other than Pay Pal or Amazon Pay that we can offer our customers? For example maybe an payment integration with Stripe or Square. I know a year or so ago Bonanza offered a Credit Card pay...

asked over 7 years ago

1 answers

0 votes

I was only trying to buy just 1 clock, so you guys and paypal both sent me conformations for 2 clocks.....???

I only ordered 1 clock, not 2.

asked over 7 years ago

2 answers

0 votes

How many booths can a seller have at one time

I have over 700 items and I would like to break it down to categories. For example, I have jewelry and wall decal, I would like a booth with just jewelry and one with just wall decals but under the same business name. Is this possible?

asked over 7 years ago

1 answers

0 votes

Filing a claim for lost package

I sold product on Bonanza and used their labels(stamps.com) on this website as I am NOT a member of stamps.com. They will not process the claim. Bonanza has no where to file a claim. USPS will not file because they do not show the insurance I paid...

asked over 7 years ago

0 answers

0 votes

Items won't transfer to ebay because of a faulty upc but there is no upc listed

I've been trying for a few days to get some items I'm selling to also be listed on ebay. I've done it with most of my items but a few of them won't go over. Originally they had faulty/incorrect UPCs but despite repeated tries of changing the UPC a...

asked over 7 years ago

2 answers

0 votes

Ebay importing webinterpret listings

In based in the UK. Just opened a Bonanza 'booth' and the ebay importer looks like an excellent way to quickly get all products up for sale. It's still ticking away so not sure exactly what it's going to pull through, although the 5 that have c...

asked over 7 years ago

4 answers

0 votes

I can't send buyer an invoice because the actual shipping costs are too high?

I've never encountered this before. I received notice that I had an offer to approve, and when I looked at it, it was for two low-priced items, and there was this [URL removed] "This order was submitted for your approval because the cost to sh...

asked over 7 years ago

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