Seller Community Forum

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4 answers
0 votes
Put booth on vacation or extend items ship within time period?
How would you approach being gone for a week? If you put your booth on vacation mode, no one can purchase anything from you while you're away. If you increase your "items ship within" time period... people can purchase from you, but even with the ...

asked about 8 years ago


2 answers
0 votes
As a seller my credit card can not be added?
Looking forward to your reply

asked about 8 years ago


2 answers
3 votes
Return policy & refunds????
I have a 30 day return for any reason policy. I understand that when a customer returns an item they expect a refund. Apparently Bonanza doesn't. Just looked at my profile and found the following. Refund Rate Explanation_message_warning_sm Po...

asked about 8 years ago


1 answers
1 vote
How to change my selling fee to 3%
When I signed up to weeks ago i was sent an E-mail conforming my sales percentage was 3%.

asked about 8 years ago


1 answers
0 votes
Vacation mode
I'm going on vacation and can't figure out how to put my booth into vacation mode, so that people don't think I'm ignoring them or late on shipments. thanks!

asked about 8 years ago


1 answers
-2 votes
Feedback left on seller is not showing up
I left a negative feedback on a seller a few days ago. It is still not showing up. Do feedbacks take a while to show up? or does Bonanza/seller screen the feedback and delete as they see it? Since mine was a negative feedback I wanted other pot...

asked about 8 years ago


6 answers
1 vote
Why is bonanza discontinuing the global shipping service ??
What does this mean in your emailed letter?.. "We chose to discontinue because the service wasn't consistently making the lives of our sellers easier."

asked about 8 years ago


1 answers
0 votes
Buyer requests refund so she can change payment method and shipping address
Buyer paid through Amazon Pay and the order is not shipped yet. Once I process the refund through Amazon, does anyone know if she will be able to resubmit her payment here on Bonanza, or do I have to relist her items so she can buy them again? ...

asked about 8 years ago


5 answers
0 votes
Some of your items in your booth require a manual approval
Some of your items in your booth require a manual approval. One of our team members will personally review your booth within 48 hours Same Problem, by the time they approve the listing It’s gone… 2 times in 5 days.. very upset.. Thank yo...

asked about 8 years ago


1 answers
0 votes
How do i remove the notification alerts?
I have 2 notifications on top of my Bonanza's page (Selling and Account). I've already opened the notifications, but they are still showing. Any help is welcome. Thanks.

asked about 8 years ago


3 answers
0 votes
How many views are normal?
how many views are normal in a day? or low in a day?

asked about 8 years ago


5 answers
1 vote
What is happening with editing and photo upload features?
I am having editing issues and picture issues. I get the "You might be lost, Let’s go home” page when trying to edit items. Another crazy bug is with the Main Photo not appearing as the main photo but some other picture being selected. Anyone e...

asked about 8 years ago


5 answers
0 votes
How to add a binding feature for books?
I am very new to the platform here and I looked through the forum questions and didn't find what I was looking for. I have some books (Bibles) that have imitation leather as well as some that have bonded leather and some that have genuine leat...

asked about 8 years ago


2 answers
0 votes
How do i set up more than one booth under the same account?
i want to post a different category of items coming from a different location but every time i try to open a new booth, it bounces me back to the first booth having the same email address. It is asking for a different unrelated email address it s...

asked about 8 years ago


1 answers
0 votes
Importing more (new) items in my ebay store to my booth
I joined Bonanza a couple days ago. I have imported all of the items from my EBay store over to my booth. I am adding new item to my EBay store and want to know how to import them from my EBay store to my Booth without (DOUBLING) the items that I ...

asked about 8 years ago


1 answers
0 votes
I'm new and wanted feed back on my shop
feed back on my shop

asked about 8 years ago


2 answers
0 votes
Why does the question mark symbol sometimes show up in the description after clearing the html in notepad?
Hello. When I used to be on Bonanza before, this never happened when copying a template from notepad over to Bonanza's description box....but every so often when I look at a listing after saving it, there's a question mark symbol that shows up ...

asked about 8 years ago


2 answers
0 votes
Looking for someone who offers marketing help
Anyone that can help get traffic to websites or likes that are from America on Facebook?

asked about 8 years ago


5 answers
0 votes
Are we limited to 6 images now?
Been trying to edit a listing to add additional pics, and add a new listing. Can't get beyond 6 images. Are we now restricted to 6, or is there just a temporary problem happening? I hope we are not restricted. Bonz one of a few remaining venues...

asked about 8 years ago