Seller Community Forum

3 answers

0 votes

When I want to follow a thread that I've commented in, I can't see a way to receive email alerts when someone posts to it. I've checked my preferences and other settings. Time-consuming to search for my comments. In authoring this post, for ins...

asked over 9 years ago

4 answers

0 votes

Has your obo option changed too?

After tests with slashed prices I've noticed a change with OBO on the listings (I haven't checked all of them yet). Before, under the price box, there was the second one with a minimum price that could be accepted automatically (if the OBO opti...

asked over 9 years ago

3 answers

1 vote

How long you should wait until your product approved after add new item?

I add some products via add items (not imported), and usually it takes only few minutes to appear in my booth. "The Bonanza elves will activate your account within 24 hours. In the meantime, feel free to keep adding items and getting your booth...

asked over 9 years ago

3 answers

0 votes

I am no longer getting emails from bonanza when a sale is made. why not?

I liked getting the email and I really liked being able to send a personal response to the buyer. I checked my settings and my email address is correct and I couldn't find anything regarding my receipt of a sales email. Any help is appreciated!

asked over 9 years ago

1 answers

0 votes

37: input data for tag is invalid or missing. please check api documentation.

so i contacted support because i was getting this error when trying to publish items to ebay. they told me it was because i didnt have backup funding and i needed to add another. So i did this and now i can get 3 items listed on ebay. So is th...

asked over 9 years ago

4 answers

0 votes

How do i keep deleted items deleted?

deleted items keep reappearing no matter how many times I delete them!

asked over 9 years ago

1 answers

0 votes

How can i avoid redoing listings over again after each import?

Hi. Every time Bonanza import items from my Ebay account, items I had previously listed for sale on Bonanza no longer remains for sale. A dim "green" button appears stating "Ready for sale." I have to once again re-edit the listing, and remove all...

asked over 9 years ago

4 answers

0 votes

Looks like the slashed through prices are gone.

Saw it on EcommerceBytes. Checked my booth and they are gone.

asked over 9 years ago

2 answers

0 votes

Tracking not updating

I just noticed that our tracking is not updating on the transactions. The tracking stops at "out for delivery" . I checked a bunch of items and none of them are showing delivered. I checked on the USPS website and they all show delivered. I ...

asked over 9 years ago

5 answers

0 votes

International order?

I do not currently have international shipping enabled. However, a buyer from the UK with a UK address just placed an order and received free shipping. HOW???? And what do I do? Because I have tried to cancel items in the past and it does not work...

asked over 9 years ago

2 answers

0 votes

Where to view stats on new site?

New site looks good, however I can't seem to find where to view my stats. Does anyone know where I can find this info. Used to be able to view my booth stats no problem. Has this been changed to a paid perk now?

asked over 9 years ago

2 answers

0 votes

Is it possible to delete "shop by"

"Shop By" the newest addition to my Bonanza page is confusing to potential buyers. They will assume that it will show items in MY booth.....wrong. I clicked on it to see what it was and was whisked out of my booth to another site. Not what I want...

asked over 9 years ago

2 answers

0 votes

Where can i see the total number of my orders?

I used to be able to find easily how many orders I had with/through Bonanza over the lifetime of my affiliation with Bonanza. Now I can not find it. Please point me in the right direction, thank you!! Josef

asked over 9 years ago

2 answers

0 votes

I guess i have to pay to get items in search?

I list items like Barbie Dolls and when I go to search.. thousands of others are found. Listing is free but what good is it if no one can find what you are selling. OBVIOUSLY you have to pay to be seen which is higher than listing fees. The old wa...

asked over 9 years ago

3 answers

0 votes

Did you notice the change in "international shipping"?

I recently was happy to have a sale, and then found that it said "Free Shipping" to Canada! Since it was for two items, I was doubly dismayed. I never put in "Free shipping". I contacted support, and what I was told that they had eliminated " Calc...

asked over 9 years ago

6 answers

3 votes

Why in the last 2 months have my sales come to a complete stop?

Every since they starting updating the site and everything I have not made any sales. I usually always make at least 6 sales a month and for the last 2 months I have gotten nothing. Is this because I did not purchase a store front? Is this not ...

asked over 9 years ago

1 answers

0 votes

Why are my items being discounted and then my coupon is available?

I just looked and my prices are slashed 15% and then my 15% coupon is showing. That's double the discount. I just contacted Support. Does anyone know what is going on?

asked over 9 years ago

1 answers

0 votes

Items from my booth shown by bonanza as most viewed in last 30 days.

This is a puzzlement; of the 5 items shown, 4 of them have not been in my booth for at least the last 6 months, if that recently. So, why do I care, and why do they show up? I have never imported items from other sites, nor have these items bee...

asked over 9 years ago

3 answers

0 votes

When we look for some specific items on different sites, in search results usually we find first some adds, sponsored listings and then the rest of the related items, ALL of them, no matter how many pages have to appear. I don't know, if the re...

asked over 9 years ago