Return Policy

At Home Fixtures Outlet, we take pride in offering high-quality open-box and discounted home goods. Due to the nature of our products and pricing, all sales are final. This means we do not accept returns or exchanges unless the item you received is defective, damaged, or incorrect.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the wrong item, contact us immediately at info@homefixturesoutlet.com. Be sure to include:

A description of the issue

Your order number

Clear photos of the item and packaging

We’ll evaluate the issue and do our best to resolve it as quickly as possible. If a return or replacement is approved, we will provide instructions and a prepaid return shipping label.

Non-Returnable Items

We do not accept returns for any reason other than damage, defects, or fulfillment errors. This includes:

Buyer’s remorse

Incorrect fit or style

Discounted or clearance items

Gift cards

Refunds

Once we receive and inspect the returned item (in cases where a return is approved), we will notify you of the approval status. If approved, a refund will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund.

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, please contact us at info@homefixturesoutlet.com.